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Mike Cote Tech Remote Support

Let’s get your computer fixed — right now.

Download the remote support app below and Mike will connect and take care of the rest. No house call needed.

1

Download

Click the button for your device type (Windows, Mac, Linux, or Android).

2

Open the file

Run the download and follow the quick install prompts.

3

Share your ID

Tell Mike the ID and password shown on your screen. That’s it!

Mike Cote Tech Remote Support

Our own branded app, powered by HoptoDesk — free for you to use while Mike helps you.

Recommended

Remote Support App

Powered by HoptoDesk

Made for Mike Cote Tech customers. Open it, read Mike your ID and password, and he’ll be connected in seconds.

Windows Mac Linux Android
Using another device? Open the universal download page

Mac users: the first time you open the app, right-click it and choose Open (or allow it in System Settings → Privacy & Security). This is normal for apps outside the App Store.
Android users: after the download, tap the file and allow installs from this source when Android asks.

Windows user who can’t download anything? Windows 10 and 11 come with a built-in tool: press the Start button, type Quick Assist, and open it. Mike will give you a 6-digit code to enter.
Stay safe: only download these tools from this page (www.sos1234.com). Mike will never ask for your passwords by email, and will always tell you exactly what he’s doing on your screen.

Managed & Ongoing Support

For computers Mike takes care of on a regular basis. These install a small background agent (powered by Action1) so Mike can help without you sitting at the keyboard — and he can remove it any time you ask. Only install the one Mike asks you to.

Business Clients

Action1 agent · managed service

For Mike’s business customers with a service plan. On Linux, pick .deb for Ubuntu, Debian or Mint, or .rpm for Fedora and Red Hat.

Windows Mac Linux (.deb) Linux (.rpm)

Repeat Customers

Action1 agent · ongoing home support

For home customers Mike supports on a regular basis. On Linux, pick .deb for Ubuntu, Debian or Mint, or .rpm for Fedora and Red Hat.

Windows Mac Linux (.deb) Linux (.rpm)
Not sure which one to install? Ask Mike first — he’ll tell you whether your computer belongs in Business Clients or Repeat Customers.

Need a hand?

Stuck on a download, or not sure what to click? Mike is easy to reach — a call or text is fastest.

Call or text
(978) 763-6164

Fastest response

Email
help@mikecotetech.com

Replies within 24 hours

Hours

Mon–Fri 7–11pm
Sat–Sun 11am–11pm

Eastern time

Looking for our main website, booking, and full contact page? Visit mikecotetech.com